Terms and Conditions

W

e will do our utmost to accommodate all orders, however to allow sufficient time to create and process your Iced Wedding Cake we recommend giving 3 to 6 months lead time on your order.

Bookings are taken on a first- come, first-served basis and we reserve the right to decline.

PAYMENT

A 50% non-refundable deposit is required on order confirmation and must be cleared before any work is carried out. The final balance is payable 2 weeks before completion. For orders with less than 6 week's notice the full payment is required on confirmation and is non- refundable.

ALTERATIONS

Where possible we will accommodate any changes you wish to make to your order. There may be a cost related to changes for the additional costs inccrued. As wedding cakes require longer lead-times we ask that changes are made no less than 6 weeks prior to completion. Please note that any changes you wish to make to your order must be confirmed in writing or by email.

CANCELLATIONS

For cancellations with more than 6 week's notice before completion, the deposit payment is non-refundable and any specially ordered items and work already undertaken in accordance with your order is chargeable. For cancellations with less than 6 weeks' notice before the completion date, the full balance is payable.

DELIVERY AND COLLECTION

DELIVERY

As part of our service we offer personal delivery and set-up, however, as we can only carry out a limited number of personal deliveries, advance booking is highly recommended during the wedding season. We will liaise with your venue to schedule a delivery slot and to check that all arrangements for assembly such as the cake stand and cake table have been taken care of. Our delivery service is dependent upon availability and will be determined by the travel distance. Prices are available on request; please contact us for a quotation and availability.

COLLECTION

Should you wish to collect your cake from us, we will provide you with full transport, assembly and storage instructions where required. Please note that once collected, full responsibility for the safety of the cake is with the client and we are not liable for any damages thereafter.

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Wicked Creations bake, cake, cakes, wedding cakes, birthday cakes, macaroons, cake in a jar, kids birthday cakes, number cakes, novelty cakes, cakes with edible prints, boys cakes, girls cakes, baby shower cakes, celebration cakes, corporate cakes, cakes with iced pictures, designer cakes, bridal shower cakes, cakes, christening cakes, cupcakes,cup cakes, function cakes. We deliver to all areas in Johannesburg, including lonehill, fourways, sandton, midrand, sunninghill, sundowner, randburg, bryanston, boskruin, northriding, olivedale, parkmore, parkhurst, park town, rivonia, hyde park, sandhurst, craighall park, illovo, greenside, melville, melrose, norwood, rosebank, sandown, westcliff, houhgton, blairgowrie, morningside, riverclub, woodmead, kyalami, northern suburbs & other Gauteng areas.